Since we started reviewing online shoe stores in 2016 we have spent over 30 hours exploring their features, their inventory, service policies and online support. We feel confident about our recommendations as a result. At some point, we contacted each of the stores in our lineup with various questions related to our findings and to clarify things we had a limited understanding of. The stores had no input or influence over our testing methodology, nor was the methodology provided to any of them in more detail than is available by reading our reviews online. Results of our evaluations were not provided to the companies in advance of publication.
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